关于我们

深圳市波菲特电子商务有限公司，成立于2020年12月22日，是一家专注于英国电商市场服务的公司。做为跨境电商卖家的忠实伙伴，从2020年开始为大家服务。我们专门为客户提供一件代发服务，为客户提供免费仓储、免费上架，只收取拣货费用以及尾程运费 。我们有自主开发的ERP系统，能完全满足你发货的所有单项服务。我们有专门的华人团队为您服务，让我们在沟通上面无任何障碍，期待您的加入！

联系我们

联系方式

深圳市龙岗区龙城街道如意路52号荣超金融大厦2612-2613 13826146878 david@sinbury.com

我们是一家专注于中英专线的发货的优质企业

服务项目

Warehousing services


UKWAREHOUSE/ Overseas Warehouse Service Quotation
Service Category Service Item Cost Billing Unit & Description Terms & Conditions Note
Basic Services Warehouse Rental Free Free Free  
Inbound Storage for Dropshipping Receiving and Shelving Free Free Free  
Sorting Fee Free Free Free  
FBA FBA LABELING 4P/PER ITEM      
Additional Services Procurement Free Supplier sourcing & QC Requires 5 day notice  
Outbound Services
Dropshipping Order Processing Fees Less than 100order /month £0.70 /SKU Large Letter(3-5working days service)
Weigth:750g
Size:25x35x2.5cm 		For each additional SKU, a fee of 0.2GPB
Morn than 100 order/month £0.60 /SKU For each additional SKU, a fee of 0.2GPB
Less than 100order /month £0.75 /SKU Small Package
Less than 5kg
Size: less than 35x45x16cm 		For each additional SKU, a fee of 0.2GPB
Morn than 100 order/month £0.65 /SKU For each additional SKU, a fee of 0.2GPB
Return inspection and restocking Less than 100order /month £0.65 /order    
Morn than 100 order/month £0.55 /order    
  Premium Logistics £30/month priority shipping&returns Monthly, cancellable Free inspection and processing of returns
to determine if they can be relisted as secondary products
UK domestic shipping fee
Royal Mail 2nd Class Large Letter
Service name Weight zone No signature service Transit time
Working days 		Maximum compensation amount (£ per shipment) Maximum size/weight limit per parcel
**Important notice: Please estimate the size/weight with a margin and declare accurately.
The final charge will be based on the carrier's billing data.
Large Letter
second class untracked 		0-750 Gram £1.23 3-5days NONE Large Letter

Parcel size limit: Maximum dimensions (353mm × 250mm × 25mm), volume < 0.0022 CBM
Parcel weight limit: Up to 750g
Packet RM 48H Tracked services 0-3000 Gram £2.35 2days NONE Parcel Size Limit:
Longest side < 610mm
Volume (L × W × H) < 0.031m³
Cylindrical/Roll-shaped items: Longest side < 61cm, Diameter < 7cm
Parcel Weight Limit: Up to 5KG
Evri 48H Service 0-2000 Gram £2.3(UK MAINLAND zone a only) 2days £10 The longest side < 120CM, and Length + 2 × (Width + Height) < 225CM
Evri 48H Service 0-15000 Gram £3.2(UK MAINLAND zone a only) 2days £10 The longest side < 120CM, and Length + 2 × (Width + Height) < 225CM


Pricing Standard Explanation:
1.The above prices are quoted in GBP and do not include an additional fuel surcharge.
2.The above prices apply to delivery within the UK domestic areas. Note: PO BOX addresses and UK military addresses are not eligible for delivery.
3.If there are significant fluctuations in the market exchange rate, Flying Bird reserves the right to adjust the prices. Any price changes due to exchange rate fluctuations will take effect immediately.
4.All fees must be prepaid by the seller in the Bird system, and the system will deduct fees based on the actual incurred costs.
Oversize and Weight Surcharge (Based on the final service provider's billing data):
Compensation Policy:
1.Standard Mail - No Compensation: There is no compensation for partial loss, delays, damage, or loss in standard mail services.
2.Tracked Service Loss:Compensation for loss is based on the final service provider's standards.Shipping fees are not waived in case of loss. The investigation period begins within 10 calendar days after shipment.
2.1 Loss and Damage Claims:All claims are subject to a review process before compensation.
2.2 If the service provider's website shows the package as delivered, but the buyer claims not to have received it, we will assist in the inquiry. However, compensation will not be provided in this case.
2.3 Claims cannot be processed if the address is incorrect (based on the Royal Mail Postcode Finder)【http://www.royalmail.com/postcode-finder/】，[Amazon or Ebay This type of email is invalid] or if missing or incorrect contact details (phone number or email) cause the delivery failure.
2.4 Claims cannot be processed if the package is left with a neighbor or reception due to the buyer's absence.
3.Claim Requirements:
Claims must be filed within 48 hours of notification.Required documents include the original commercial invoice in English, product details, quantity, declared value, and a screenshot showing the product info, quantity, value, and buyer's information from PayPal, eBay, or Amazon."


Return & Refund Policy
We are committed to providing quality products and services. Please review the following terms carefully:
1. Eligible Cases for Compensation
We will only process returns/exchanges or refunds under the following circumstances:
Our Errors
Incorrect item shipped (wrong model/specification/color)
Quantity discrepancy between order and shipment
Product Issues
Visible damage upon delivery
Functional defects (video/photo evidence required)
Significant discrepancy from official product description
2. Non-Eligible Cases The following cases are not eligible for compensation:
Logistics Issues
Loss or damage caused by shipping carriers
Delivery failure due to incorrect address provided
Customer Responsibilities
Opened non-defective products without quality issues
Return requests exceeding 30 days from delivery
3. Return Process Contact customer service within 48 hours of delivery
Provide order number and evidence (photos/videos/shipping documents)
Receive Return Merchandise Authorization (RMA) upon approval
Return items via authorized channels only
4. Refund Methods
Refund to original payment method (5-10 business days)
Store credit option (instant processing available)
5. Important Notes
Final interpretation: We reserve the right to adjust solutions based on specific cases